ay not suit everyone, so we offer:
- Private rooms (double, triple, or single) for an additional supplement
- Solo traveler room-sharing matching service (we’ll try to pair you with another sister)
- Family/friend group room requests (subject to availability)
Please see our Rooming Policy for full details.
How close are the hotels to the holy sites?
All our hotels are carefully selected for their proximity to the Haram in Makkah and the Prophet’s Mosque in Madinah. Walking distances vary by star rating:
- 3-Star: 10-15 minutes walk
- 4-Star: 5-10 minutes walk
- 5-Star: Direct Haram/Mosque views, 1-5 minutes walk
Which airport do you fly from?
All our packages include flights from London (typically London Heathrow). We can arrange connections from other UK cities for an additional fee – please enquire for details.
What airline do you use?
We work with reputable airlines including Saudi Airlines, British Airways, and others depending on availability and your travel dates. Specific airline information will be confirmed when you receive your detailed quote.
During Your Journey
Will there be a female tour guide with us?
Yes! Every Kafila Sisters group is accompanied by experienced female tour guides from start to finish. They’ll support you through check-in, transfers, Ziyarah tours, and any questions or needs throughout your journey.
What Ziyarah tours are included?
All packages include comprehensive Ziyarah (historical site) tours in both Makkah and Madinah, led by knowledgeable guides. Sites typically include:
Makkah: Cave of Hira, Jabal Thawr, Mount Arafat, Mina, Muzdalifah, and other historic locations
Madinah: Quba Mosque, Mount Uhud, Qiblatain Mosque, and other significant Islamic sites
How many people are in each group?
We maintain small to medium group sizes (typically 20-40 sisters) to ensure personalized attention and a close-knit community experience.
What should I pack?
All travelers receive a detailed pre-departure pack with a comprehensive packing list. Essentials include modest clothing, comfortable walking shoes, personal medications, and any items for personal comfort. The climate is hot year-round, so light, breathable fabrics are recommended.
Can I perform multiple Umrahs during my stay?
Yes! Especially with our 10-night and 14-night packages, there is ample time to perform multiple Umrahs. Our guides will support you with timings and logistics.
Health & Safety
Is it safe for women to travel alone in your groups?
Absolutely. Your safety is our top priority. You’ll be with a group of fellow sisters and experienced female guides at all times. Our accommodation is carefully vetted for safety and security, and we maintain 24/7 support throughout your journey.
What if I have a medical emergency?
All our tour leaders are trained in first aid. We have 24/7 emergency support, and we’re familiar with local hospitals and medical facilities in both Makkah and Madinah. This is another reason why comprehensive travel insurance is mandatory.
I have mobility issues. Can I still go?
We welcome sisters of all abilities! Please inform us of any mobility concerns when you enquire so we can make appropriate arrangements (wheelchair access, closer accommodation, transport assistance, etc.).
Still Have Questions?
If you can’t find the answer you’re looking for, please don’t hesitate to contact us. Our team is happy to help!
Phone: +44 7346 627323
Email: info@kafilasisters.com
WhatsApp: +44 7346 627323
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